Government Relationship Manager

Meet the GRM®, a tailor-made CRM for governments. It is built on years of knowledge gained from working with governments to automate complex processes and build relationships with citizens and staff.

Meet the GRM®, a tailor-made CRM just for governments.

TRY IT Get a taste of the GRM® with our interactive tour.

TRY IT Open this page on your desktop device to try our interactive tour.

Innovation City
GRM User
GRM Main MenuGRM Menu Options
GRM Menu
GRM Pin
View your submissions as a list, map or split view.
GRM Menu OptionsGRM Filter
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GRM Progress Bar Icons
Details
Click to explore some of the GRM's submissions features.
Activity
Track all activity on a submission. View tag changes, assignments and more.
Conversations
Send and receive messages, attachments and links to forms.
Attached
Add attachments to submissions and keep all information together.
Stages
Coming soon
Review each stage status, approve, deny and manage your workflow.

Powerful data management and collaboration features.

Workflow Stages

Workflow stages

Easily set up custom stages for each form process to help you organize your submissions as they go through the necessary approvals.

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Conversations

Conversations

Correspond with your users simply and easily. With a single click, you can send emails and text messages to individuals or groups.

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Tag Management

Tag management

Add and edit an unlimited number of tags to give context to your submissions. You can easily customize the GRM® and its tags to your unique workflow and processes.

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User Management

User management

Manage all of your citizen, vendor, and employee relationships in a single, easy-to-navigate place. Tag citizens to get a broader understanding of how they are interacting with your city.

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Map Visualization

Map visualization

Whether a parking permit, voter registration form, or just a survey, SeamlessMaps gives you the ability to take any address on your form and map the data on a searchable map.

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Turn your government into a powerhouse of efficiency.

Workflow management tools
Workflow management tools

Fully customize SeamlessGov to your process with statuses, tags, and customizable email notifications - it's up to you.

Status tracking tools
Status tracking tools

Stay on top of your process with tools designed for tracking and managing the status of each form submission.

Multiple user and group permissions
Multiple user and group permissions

Set permissions for individual users, groups of users, and more to keep your staff organized.

Searchable database
Searchable database

Search through data of all past submissions quickly and easily in the SeamlessGov platform.

Easy to use database
Easy to use database

Easily view all your submission data at a glance - or filter, sort, and edit for further insight.

FormFill: auto complete any form using data
FormFill: auto complete any form using data

Use past submission data to maximize citizen experience and convenience.

SeamlessMaps
SeamlessMaps

SeamlessMaps gives you the ability to take any address on your form and map the data on a beautiful searchable map.

OpenRecord public portal
OpenRecord public portal

Collect AND manage all your public record (FOIA, OPRA, GRAMA) requests in one place.

Conversations™ for real-time messaging
Conversations™ for real-time messaging

Discuss in real time the status of a submission or any outstanding questions

Email tools
Email tools

Organize and improve your process with email tools right from the GRM™

Actionable data through filters & sorting
Actionable data through filters & sorting

Don't just collect data; use it! Filter, sort and more in the GRM™

Submission lobby
Submission lobby

View all your submissions at a glance in the Submission Lobby

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Request a demo